Question 1

What exactly is Revica?

Accepted Answer

Revica is a done-for-you service, not software you have to learn. We build and run the system that catches every person who shows interest in your business — on social media, on the phone, and on your website — and turns them into booked appointments. You get a simple mobile app to see every lead and conversation in one place. But the building, the managing, and the optimizing is our job, not yours.

Question 2

What kind of businesses do you work with?

Accepted Answer

Mostly appointment-based businesses where customers find you visually and decide fairly quickly: med spas and aesthetics clinics, weight-loss and wellness practices, cosmetic and elective dental, and high-end home improvement. The common thread is a real ticket size, a calendar that needs filling, and more interest coming in than anyone has time to answer properly.

Question 3

Which package is right for me?

Accepted Answer

If you have an engaged audience and a website you're happy with, the AI Social Lead System captures what you're already generating. Most clients start with The Complete Business Machine — it adds a website built to convert, an AI receptionist that answers your phone, and managed advertising, which is usually what moves the needle fastest. Market Leader is for multi-location operators and established practices who want a dedicated strategist and every channel running at once. Not sure? Book a call and we'll tell you honestly — including if that means a smaller package.

Question 4

What happens when someone comments on one of my posts?

Accepted Answer

They get a private message within seconds — written in your voice, answering what they asked. From there it can share pricing, answer follow-up questions, and book them straight onto your calendar. No more coming back at the end of the day to twelve comments asking "how much?" and answering four of them.

Question 5

What happens when someone calls and nobody picks up?

Accepted Answer

This depends on your package, and it's the biggest practical difference between them. On the AI Social Lead System, a missed call triggers an instant text back, so the caller hears from you immediately instead of hitting voicemail. On The Complete Business Machine and Market Leader, an AI receptionist actually answers the call. It talks to them, handles questions about your services and pricing, and books the appointment — at 8pm, on a Sunday, or while your team is with a customer.

Question 6

How does the system know how to answer questions about my business?

Accepted Answer

During onboarding we train it on your services, your pricing, your hours, your policies, and the questions you get asked most. Everything comes from you. As your business changes, we update it. And anything it doesn't know, it hands to a human rather than guessing.

Question 7

Will my customers know they're talking to AI?

Accepted Answer

Everything is written in your voice, and you approve the messaging and call scripts before anything goes live. Anyone who wants a person is handed straight to your team. In practice, the comparison your customers experience isn't AI versus a human — it's an instant, accurate, friendly answer versus waiting three days for a callback. They consistently prefer the first one.

Question 8

Do I have to create the posts and graphics? And do I approve them?

Accepted Answer

We handle all of it — 20 to 30 designed, written, and scheduled posts every month, built around your services and your offers. And yes, you approve everything before it publishes. It's your brand and your reputation; nothing goes out that you haven't seen.

Question 9

What do you need from me to get started?

Accepted Answer

About an hour of your time, access to your social accounts and calendar, and the details you'd want the system to know — your services, pricing, and how you like to talk to customers. After that it's ours to build. Most systems are live in around two weeks.

Question 10

What is the setup fee for?

Accepted Answer

The build. Your website, training the system on your services and pricing so it answers the way you would, building your campaigns, and connecting everything to your calendar. It's real work and it happens once — after that you're paying for the system to run. We'd rather build it properly than cut corners and have you wondering in month three why it isn't performing.

Question 11

Is advertising spend included in the monthly price?

Accepted Answer

No, and we want to be clear about that. Your monthly covers strategy, creative, campaign build, and ongoing management. Your advertising budget is paid directly to Facebook, Instagram, or Google and stays entirely under your control — you set it, you can change it, and you see exactly where it goes. We'll recommend a sensible starting point based on your market and your goals.

Question 12

Are there contracts, and can I change plans later?

Accepted Answer

Every plan is month to month. No long-term contract, and you can cancel anytime. If you'd rather pay annually you get two months free, but that's your choice, not a requirement. You can move up or down between packages whenever it makes sense — most clients start where they're comfortable and grow into the next tier once they can see the system working.

Question 13

When should I add the Growth Engines?

Accepted Answer

Most clients add them around the three-month mark, once the core system is running and they've seen bookings come through. At that point the engines extend something that's already working — bringing past customers back, generating reviews, and turning happy customers into referrals. You can add them at any time, individually or as a bundle. They're included at no extra cost with Market Leader.

Question 14

What results should I expect, and how fast?

Accepted Answer

Your system is live in about two weeks. Missed-call response starts working immediately, so within days you'll notice people getting caught who used to disappear. Social conversion begins as soon as campaigns are running. Advertising takes roughly 30 days to find its rhythm. We'd ask you to judge us at 60 days. We don't guarantee a specific number of customers, and we'd be suspicious of anyone who does — that's a promise about your market, your pricing, and your close rate, none of which we control. What we do commit to is this: every person who shows interest in your business gets a fast, professional response, every time, and you'll be able to see exactly where each booking came from.